Frequently Asked Questions

DD TECHNOLOGIES provides IT services including laptop and desktop repairs, hardware upgrades, preventive maintenance, on-site technical support, and computer hardware supply.

Yes. We support corporate clients, SMEs, training centers, and professional environments with IT services and hardware supply.

Yes. We supply computers, accessories, and components for businesses and organizations at competitive wholesale rates.

Our business hours are: Monday – Saturday: 9:00 AM – 6:00 PM. We are closed on Sundays and public holidays.

Currently, we provide technical support and service visits during our standard business hours only.

Yes. DD TECHNOLOGIES provides comprehensive laptop repair services for customers and businesses in Colombo and surrounding areas. Our technicians diagnose and resolve hardware and performance issues efficiently.

Yes. We offer on-site technical services for offices and corporate clients in Colombo. Our technicians visit your location to resolve system issues directly to minimize your downtime.

Yes. We offer upgrades such as SSD installation, RAM upgrades, and system optimization to significantly improve your device's performance and reliability.

Yes. Preventive maintenance includes cleaning, performance checks, thermal servicing, and system health monitoring to reduce the risk of future hardware failures.

Yes. While we take every precaution, we strongly recommend backing up important data before any repair or upgrade service to prevent potential data loss.

Repair time depends on the complexity of the issue. Many standard problems can be resolved within 24-48 hours, while complex board-level repairs may require additional time.

Yes. We offer high-quality refurbished devices sourced from trusted international suppliers. Every device undergoes rigorous testing and quality checks before delivery.

Yes. We supply various components including chargers, memory (RAM), storage devices (SSD/HDD), and other essential peripherals.

Yes. All our products come with a warranty. The specific terms and duration depend on the product type and will be clearly explained at the time of purchase.

You can contact us via Phone, WhatsApp, Email, or by filling out the technical support form on our website. Our team will review your request and schedule a visit as soon as possible.